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If you experience issues with activating the Creative Cloud software, even after reinstalling, review the Troubleshooting section of this article. If you've installed previous Brown versions of Adobe, you should uninstall the Adobe software and run this License Removal Tool. There have been known issues where previously installed Adobe software prevent Creative Cloud from activating correctly. If you are ineligible for this software, you can review this KB article about getting a discounted version.Īny Adobe software already installed on your device should be removed before installing Adobe Creative Cloud. If you need assistance, Contact Us or visit the Adobe Help Center.The Creative Cloud software will only function for Brown-paid faculty, staff, and active students.

Troubleshoot Creative Cloud download and install issues.

Install previous version of your Creative Cloud app.

Download and install your Creative Cloud apps.

Note: Adobe Sign has been deprovisioned by Adobe as of November 1st, 2020.

NOTE – CS5 products and older will no longer work after November 30, 2019.

From the apps menu find the software you need and click Install.

Launch the Adobe Creative Cloud app from the system tray or the Programs/Applications menu.

From the Apps menu find the software you need and click Install.

Login to the Adobe Creative Cloud app with your UMass Lowell credentials and select Enterprise ID.For Mac users download the Adobe Creative Cloud app from the Self Service portal in your Applications folder.For Windows users go to your Programs list on your computer and select the Self-Service Portal / Portal Manager.However, students can use Adobe products via the vLabs. This license allows all faculty and staff to install this product on university-owned and personally-owned computers. You must first install Creative Cloud, other Adobe applications can be downloaded, updated and uninstalled directly from this console. Adobe Creative Cloud is a collection of applications that is great for graphic design, photography, video editing, web development and cloud services.